Frequently Asked Questions
- Who is Excellence Auto Group, LP
- Where is Excellence Auto Group, LP located?
- What is the source for your inventory?
- Do you have all titles on hand for your vehicles?
- What "other" fees are there besides the purchase price?
- How is shipping of the vehicle arranged, can I get a quote?
- What forms of payment do you accept?
- Do you provide any financing?
- I live out of state, how does the buying process work if I am paying cash?
- I live out of state, how does the buying process work if I am getting financing from my local Credit union/bank?
- I live out of state, but want to fly in and drive my new car back home.
- What about extended warranties?
- What type of services do you do to the cars before selling them?
- How do I know the car is in the condition stated?
- Can I have the vehicle mechanically inspected?
- Do you accept trade?
- Got any other questions?
Who is Excellence Auto Group, LP (EAG)?
Excellence Auto Group, LP (EAG) is a licensed and bonded automobile dealer in the state of Texas. We retail select vehicles that are in high retail consumer demand. Our typical inventory offered vehicle is a one owner or off-lease, late model (2002 or newer), with good mileage. Many of our vehicles we sell will still be under a factory warranty.
We are located in North Texas. All vehicles are stored at our secure facility.
What is the source for your inventory?
We have many different sources for our inventory we stock. Vehicles may be purchased at dealer sales, at off-lease sales, directly from large franchise dealers, from credit unions and banks. The vehicles we retail are usually late model (2002 and newer) and have good miles and may still be under a factory warranty. We ONLY resell vehicles with clean titles. This means we never retail salvage, rebuilt, reconstructed, insurance claim, flood or other gray market vehicles unless specifically noted.
Do you have all titles on hand for your vehicles?
We do not always have titles on hand for vehicles that are listed on EAG website. Titles may be in transit from banks, from other dealerships, from the state, and a host of other reasons for normal processing delays in title paperwork. We are a licensed and bonded dealer in Texas and guarantee clear titles on all vehicles that we sell. If having title on hand is of critical importance to you, please call to verify its disposition prior to contracting for sale.
What "other" fees are there besides the purchase price?
The other fees include taxes, shipping and documentation charges. If you live in Texas, you must pay 8.25% of the sales price of the car as a tax to the state. All buyers are required to pay Texas Vehicle Inventory Tax (VIT) tax of .2510% of the purchase price. (The VIT Tax is based on the county in Texas where the dealership is located. EAG is located in Collin County). There is a $49 vehicle prep fee which includes detailing the vehicle, inspecting the vehicle, and checking tires and fluids before shipment or sale. We also charge a $275 documentation fee that is standard on all purchases. These fees are fixed and non-negotiable.
How is shipping of the vehicle arranged, can I get a quote?
We are happy to handle all of the details of shipping your new vehicle to its new home. Send an email to shipping@excellenceautogroup.com with your zip code and the car or truck you need to ship, we will get back to you with a firm quote on shipping. Common shipping terms include:
- Open Carrier - You've seen these trucks, 10 cars on a truck, running down the highway. This is the most economical way to transport, but because of the risk of additional rock and element damage, many higher dollar and specialty cars must be shipped enclosed carrier
- Enclosed Carrier - Your vehicle will be transported in a closed container, this eliminates the damage that can come from exposure to the road and the elements. This is typically several hundred dollars more in cost.
- Insurance - All vehicles are covered by insurance while in transport. You will need to provide insurance once you take delivery of the vehicle.
What forms of payment do you accept?
We accept wire transfer (EAG account information will be provided) and certified cashier checks drawn on US Banks in US funds.
Note: Be sure to read the restrictions on the back of the check to make sure we can accept it. If you are not sure, please contact us PRIOR to sending in your check or coming in to pick up your vehicle.
Yes, we finance, click the banner below to a quick, no hassle on-line application...
EAG offers nationwide financing. Just click on the above banner to fill out our secure, on-line form and let us take care of the rest. We are also happy to work with your local bank or credit union to get the paperwork processed and your deal financed. In most cases it takes less than a day to get the paperwork finished.
I live out of state, how does the buying process work if I am paying cash?
More than half of our transactions involve selling and shipping vehicles out of state. Here is the process broken down step by step: Cash Purchase from Out of State
- We agree on the selling price and a $200 deposit is required to hold the vehicle.
- We contact each other via email and phone to finalize the transaction.
- You wire or FedEx certified funds for the remaining balance due plus any shipping charges.
- When we receive your funds we ready the car for shipping, and deliver it to the local shipping terminal if needed - Your new car is now on its way to you. Typical delivery time is 7 to 14 days.
- We send you duplicate copies of the bill of sale, one for you to keep, and one for you to sign and return to EAG.
- When we receive the signed bill of sale, we FedEx all title documentation.
- You pick up your vehicle at the destination terminal or the vehicle can also be delivered to your home or business.
- Transaction is now complete! Enjoy your new vehicle.
I live out of state, how does the buying process work if I am getting financing from my local Credit union / bank?
Working with your bank:
- We agree on the selling price and a $200 deposit is required to hold the vehicle.
- We contact each other via email and phone to finalize the transaction.
- We fax all required paperwork to your bank, including copies of the Purchase Order and Title documentation.
- Your bank wires or sends certified funds for the remaining balance due.
- We FedEx your banking institution the title to the vehicle.
- When we receive your funds the vehicle is ready for shipping, and delivers it to the local shipping terminal if needed - Your new car is now on its way to you. Typical delivery time is 7 to 14 days.
- We send you duplicate copies of the bill of sale, one for you to keep, and one for you to sign and return to EAG.
- You pick up your vehicle at the destination terminal or the vehicle can also be delivered to your home or business.
- Transaction is now complete! Enjoy your new vehicle.
I live out of state, but want to fly in and drive my new car back home.
Great! We have done this many times. Please make arrangement to fly into Dallas Love Field or DFW airport. If you let us know in advance, we can arrange to have all paperwork completed and arrange to have you picked up at the airport.
What about extended warranties?
To find out about the EAG extended warranty service click here!
What type of service do you do to the cars before selling them?
All vehicles are professionally inspected and cleaned before sale. If there are any mechanical issues noted during inspection, they are addressed before the car is sold. Any issues that we elect not to fix are disclosed in full in our listing.
How do I know the car is in the condition stated?
We are experts in the auto business and have personally inspected hundreds of vehicles. We do our best to point out the shortcomings in the vehicles that we sell. If you are interested in an extended warranty for your new vehicle purchase, please click here for details.
Can I have the vehicle mechanically inspected?
We are driven by 100% customer satisfaction. EAG allows full pre-purchase inspection (PPI) of all its vehicles from any inspection service you desire and expense. We also recommend and do offer extended warranties.
Not at this time.
Send an email sales@texcellenceautogroup.com - Thank you for your interest in our vehicles!